Simplisafe.com Reviews

SimpliSafe.com offers several payment methods. Credit cards, debit cards, and SimpliSafe Gift Cards are accepted. The credit cards that are accepted include VISA, Mastercard, American Express, and Discover. It's important to note that pre-paid cards are no longer accepted. Payment method updates can be made at any time within the SimpliSafe® Mobile or Web App. If a new card needs to be added, this can be done via the Mobile App or the Web App. To delete a card from the account, the support team must be contacted for assistance. In addition to these methods, SimpliSafe.com also offers a Buy now, pay later option with Affirm at checkout. This allows for payment at the monthly installment that works best for the customer. There are no late fees or surprises with this method..

SimpliSafe.com has a 60-day return policy. If a customer is not 100% satisfied with the product, it can be returned for a full refund within this period. The company even pays for the return shipping. However, this policy only applies to products purchased directly from the SimpliSafe website or with the assistance of a SimpliSafe representative. Products purchased from retail partners or other online sellers need to be returned through the same point of sale. A member of the support team can create a prepaid shipping label for returning any equipment necessary within the 60-day return window from when the products are received. After the return is received, a refund is issued. It usually takes 1-3 business days for funds to appear back in the customer's account, depending on the card issuer.

As for the shipping policy, orders are typically processed within one business day after the order has been placed. Customers receive an email once the order ships. There are two ways to track an order once the shipping confirmation email has been received: through Live Chat on the SimpliSafe website, or via the Web App. If the order has not yet been shipped, a tracking number will not be provided. Delivery is by common carrier F.O.B SimpliSafe’s shipping point, and the customer assumes sole risk of loss or destruction to the System during shipment. SimpliSafe does offer free shipping policies.

SimpliSafe offers a variety of home security systems and services. Their products include wireless home security alarms that are easy to install. They provide professional monitoring services under $1/day, with the first month free. There are no contracts or cancellation fees involved.

Their security systems come with a 60-day money-back guarantee and free return shipping. SimpliSafe's unique feature is their 24/7 live guard protection, where agents can act on alarms within 5 seconds following the false alarm grace period. They also offer a SimpliSafe App that allows users to control cameras, receive alerts, and more.

The app provides live camera feeds, HD video with night vision, unlimited 30-day cloud storage of recordings, 2-way audio on indoor and outdoor cameras, and smart motion detection that instantly alerts you of activity. SimpliSafe also offers subscription-based services that cater to consumers’ unique needs and interests. These plans provide various levels of protection and monitoring, from intrusion detection to professional monitoring 24/7. Subscriptions include cellular backup, remote access via a mobile app, and limitless video recording.

SimpliSafe's products and services have been trusted by over 4 million people. They have been recognized as one of the "Best Home Security Systems of 2024"..

SimpliSafe offers a range of security system packages and monitoring plans. The alarm system packages range from $245 to $500. Customers can also build a customized package. The professional monitoring packages range from $19.99 to $29.99 per month. A self-monitoring package is available for $9.99 per month.

The monitoring plans include options such as Fast Protect Professional Monitoring, Standard Monitoring, and Self Monitoring with Camera Recordings. The prices for these plans range from $0.33/day to $0.99/day.

The equipment costs range from $249.96 to $709.90 depending on the package chosen. The packages include The Foundation, The Essentials, The Hearth, The Lighthouse, The Knox, The Haven, and The Beacon.

Additional equipment such as Entry Sensor, Motion Sensor, Glassbreak Sensor, Wireless indoor camera, Wired indoor camera, Wireless outdoor camera, Water sensor, Smoke and carbon monoxide detector, Smoke detector, Temperature sensor, Panic button, Key fob, Video doorbell pro, Extra 105dB siren, Extra keypad, and Extra 9″ x 9″ yard sign are available at varying costs.

The installation cost is either $0 or $124.99+ depending on whether customers choose to install the system themselves or opt for professional installation. The company offers a 60-day money-back guarantee with free shipping on returns within that period.

Please note that prices may vary and it's always a good idea to check the official website for the most accurate and up-to-date information..